{"id":1294,"date":"2021-12-21T06:59:23","date_gmt":"2021-12-21T06:59:23","guid":{"rendered":"http:\/\/eradoctors.com.au\/?page_id=1294"},"modified":"2025-07-23T15:54:26","modified_gmt":"2025-07-23T15:54:26","slug":"patient-information-forms","status":"publish","type":"page","link":"https:\/\/eradoctors.com.au\/index.php\/patient-information-forms\/","title":{"rendered":"Patient Information + Forms"},"content":{"rendered":"\t\t
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Patient Information + Forms<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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AFTER HOURS emergencies<\/strong>
For\u00a0AFTER HOURS emergencies\u00a0weekdays from 5pm \u2013 8am, 10am Saturday \u2013 8am Monday, please call National Home Doctor Service at\u00a013 7425<\/strong>.\u00a0For emergency service outside these hours please call 000 or report directly to your nearest hospital.<\/p>

Caloundra Minor Injuries and Illnesses Clinic –\u00a02 West Terrace, Caloundra QLD 4551 –\u00a007 5436 8500<\/a>\u00a0\u2013 Operating hours Monday to Friday 8am to 10pm<\/p>

Reminder System<\/strong>
Our practice is committed to preventive care. We offer a reminder system for pap smears, immunisations, blood test and other preventative health services appropriate to your care. If you do not wish to be part of this system, please advise our reception staff or nursing staff.<\/p>

Referrals<\/strong>
We do require all referrals to be done while in consultation with your doctor .Call reception to book appointment or book online through our website to see all available times.<\/p>

Scripts<\/strong>
We do require all scripts to be done while in consultation with your doctor .Call reception to book appointment or book online through our website to see all available times.<\/p>

Results<\/strong>
Test results require an appointment with the doctor. Call reception to book appointment or book online through our website to see all available times.

Telephone Calls<\/strong>
Calls to the doctor can sometimes inconvenience patients while in consultation. In some cases, the receptionist or practice nurse may be able to assist you. If your call is urgent a message may be left for the attention of the doctor, and will be returned as soon as possible.<\/p>

Practice Communication Policy<\/strong><\/p>

Our practice is mindful that even if patients have provided electronic contact details, they may not be proficient in communicating via electronic means and patient consent needs to be obtained before engaging in electronic communication. Electronic communication includes email, facsimile and Short Message Service (SMS).<\/p>

Communication with patients via electronic means is conducted with appropriate regard to privacy<\/p>

Fees<\/strong><\/p>

WE WILL BE MOVING TO MIXED BILLING\u00a0AS OF THE 1ST<\/sup>\u00a0OF FEBRUARY 2022.<\/strong><\/p>

Our doctors may at times bulk bill in the case where a current Medicare can be produced, if you have any question in regards to this please talk to your doctor at the beginning of your consult. Please refer to our summary of fees displayed at reception for private billings.\u00a0 Veterans Affairs patients are billed directly to the Department of Veterans Affairs. If you no longer require your appointment, we would appreciate you calling to cancel so the time may be made available to other patients.<\/p>

WHAT THIS MEANS FOR YOU:<\/p>